Last updated: April 24, 2026
These Terms of Service (“Terms”) form a binding agreement between you and Transkripsie, Inc., a Delaware corporation (“Transkripsie”, “we”, “us”, or “our”). By creating an account, installing our software, or otherwise accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
If you are accepting these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers both to you and to that organisation.
Transkripsie is a transcription and meeting-intelligence platform that includes the web application at transkripsie.com, the Transkripsie macOS app, the Transkripsie iOS app, the Transkripsie Chrome extension, and a meeting bot that joins Google Meet, Zoom, Microsoft Teams, and Webex calls to record and transcribe them. The Service produces transcripts, speaker-labelled diarisation, and AI-generated summaries.
Subscription tiers, included usage, and pricing are described at /pricing. By selecting a paid plan you authorise us, through our payment processor Stripe, to charge the applicable fees and any taxes.
You agree not to:
You retain all right, title, and interest in and to the audio, video, transcripts, summaries, notes, and other content you submit to or generate through the Service (“User Content”). We claim no ownership of your User Content.
You grant Transkripsie a worldwide, non-exclusive, royalty-free licence to host, store, transmit, transcribe, process, and display your User Content solely as needed to operate, secure, support, and improve the Service for you. This licence ends when you delete the User Content or your account, except as needed for short-term backup rotation (see our Privacy Policy) or to comply with law.
We do not use your User Content to train AI models — ours or any third party’s. Our speech-to-text and summarisation providers are contractually prohibited from training their models on your data.
You represent and warrant that you have all rights, consents, and authorisations necessary to submit the User Content to the Service and to grant the licence above.
The Service can record, upload, and transcribe conversations that involve people other than you. The legal rules that govern those recordings vary by jurisdiction and can be strict. Examples include the federal Electronic Communications Privacy Act (ECPA), the California Invasion of Privacy Act (CIPA), the Illinois Biometric Information Privacy Act (BIPA), the Pennsylvania Wiretapping and Electronic Surveillance Control Act, the Florida Security of Communications Act, and similar all-party-consent or two-party-consent laws in other US states and countries.
You are solely responsible for determining whether and how you may lawfully record, upload, or transcribe any conversation, and for obtaining all required notices and consents from every participant before doing so. When you use the meeting bot, the bot will announce its presence in the meeting chat upon joining; participants who remain in the meeting after that announcement are deemed by us to consent to recording and transcription. That in-meeting notice does not, by itself, satisfy every legal requirement in every jurisdiction, and you remain responsible for any additional notices, written consents, or other steps required by applicable law.
To the maximum extent permitted by law, Transkripsie disclaims all liability arising from your failure to obtain the notices and consents required for any recording, upload, or transcription you make using the Service, and you agree to indemnify us against any resulting claims as set out in Section 15.
For the third-party voices captured in your recordings, you are the data controller and Transkripsie is your data processor.
Speaker identification is an optional feature that extracts and stores voice biometric embeddings (“voiceprints”) so the Service can recognise speakers across recordings. The feature is strictly opt-in. No voiceprints are created unless you turn the feature on in your account settings. If you turn it off, all voiceprints associated with your account are deleted immediately.
Illinois residents: Because of the Illinois Biometric Information Privacy Act (BIPA), the speaker-identification feature is not available to Illinois users at this time. Accounts identified as Illinois-based cannot opt in, and we will not extract or store voiceprints for those accounts.
The Service interoperates with third-party platforms such as Google Calendar, Google Meet, Zoom, Microsoft Teams, and Webex. Your use of those platforms is governed by their own terms and privacy policies. We are not responsible for, and we do not control, the availability or behaviour of third-party services. If you connect a third-party account (for example Google Calendar), you authorise us to access and process the relevant data only for the purpose of the integration, and you may disconnect at any time from your account settings.
We work hard to keep the Service running, but we do not promise any specific level of availability for free accounts. For paid accounts we will use commercially reasonable efforts to make the Service available, subject to scheduled maintenance, emergency maintenance, and circumstances beyond our reasonable control.
We may add, change, suspend, or discontinue features at any time. If we discontinue a paid feature in a way that materially reduces the value of your subscription, your sole remedy is a pro-rata refund of pre-paid fees for the affected period.
You may stop using the Service at any time and delete your account from Settings, or by emailing privacy@transkripsie.com.
We may suspend or terminate your account, with or without notice, if (a) you breach these Terms, (b) we are required to do so by law, or (c) we reasonably believe your use of the Service poses a security, legal, or reputational risk to us or to other users. We will give you reasonable notice where practical and lawful.
On termination, your licence to use the Service ends and your User Content will be deleted in accordance with the retention schedule in our Privacy Policy. Sections 7, 8, 13–16, and any other provisions that by their nature should survive, will survive termination.
The Service is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Transkripsie disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Transcripts and AI-generated summaries are produced by automated systems and may contain inaccuracies, omissions, or hallucinations. You should not rely on Transkripsie output as the sole basis for any legal, medical, financial, employment, or safety-related decision. You are responsible for reviewing output before relying on it.
To the maximum extent permitted by applicable law, in no event will Transkripsie or its officers, directors, employees, or agents be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business, arising out of or related to the Service, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if Transkripsie has been advised of the possibility of such damages.
Transkripsie’s total cumulative liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of (a) one hundred US dollars (US$100) or (b) the amount of fees you paid to Transkripsie for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. Nothing in these Terms limits liability for (i) gross negligence, fraud, or wilful misconduct; (ii) death or personal injury caused by negligence; or (iii) any other liability that cannot be excluded or limited under applicable law.
You will defend, indemnify, and hold harmless Transkripsie, Inc. and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
We will give you prompt notice of any claim, allow you to control the defence (with counsel reasonably acceptable to us), and provide reasonable cooperation. You may not settle any claim that imposes any obligation or admission on us without our prior written consent.
These Terms and any dispute arising out of or related to them or to the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, and by applicable US federal law.
Binding arbitration.Any dispute, claim, or controversy arising out of or relating to these Terms or to the Service that is not resolved through informal good-faith negotiation within 30 days will be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules. The arbitration will be conducted in Wilmington, Delaware (or by video-conference at the consumer’s election), in English, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver.You and Transkripsie agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of class or representative proceeding.
Exceptions. Either party may bring an individual action in small-claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed from the arbitration and brought in the state or federal courts located in Wilmington, Delaware, and the parties consent to personal jurisdiction there.
30-day opt-out. You may opt out of this arbitration agreement by sending written notice to privacy@transkripsie.com within 30 days of first accepting these Terms. Opting out does not affect any other provision of these Terms.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will give you advance notice by email or in-app notification. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to a change, your remedy is to stop using the Service and, where applicable, to request a pro-rata refund of unused pre-paid fees.
Transkripsie, Inc.— a Delaware C-corporation.