Last updated: September 25, 2026
These Terms of Service (“Terms”) apply to the Transkripsie service, which is provided by myrandomcompany Incorporated, a Delaware corporation. Its full name, legal status, addresses and contact details are set out in Section 19. By creating an account or accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
If you are accepting these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” refers both to you and to that organisation.
Transkripsie is a transcription and meeting-intelligence platform that includes the web application at transkripsie.com, and a meeting bot that joins Google Meet, Zoom, Microsoft Teams, and Webex calls to record and transcribe them. The Service produces transcripts, speaker-labelled diarisation, and AI-generated summaries.
Subscription tiers, included usage, and pricing are described at /pricing. By selecting a paid plan you authorise us, through our payment processor Stripe, to charge the applicable fees and any taxes.
A Team subscription is billed per seat in US dollars (monthly or annual), at the price shown at signup. The minimum is two seats. Each seat has its own monthly minute allowance, which is not transferred to another person. The company may buy extra minute batches; those minutes are a shared pool that a member can use only after their own allowance is used up. The company owner may turn on automatic purchase of further batches, up to a monthly spend limit the owner sets. A limit of zero means no automatic purchase. The company admin may invite people; each person must activate their own account and accept these Terms. Removing a person stops future billing for that seat but does not delete that person’s recordings. SSO and SCIM are Enterprise features and are not included in Team.
You agree not to:
You retain all right, title, and interest in and to the audio, video, transcripts, summaries, notes, and other content you submit to or generate through the Service (“User Content”). We claim no ownership of your User Content.
You grant Transkripsie a worldwide, non-exclusive, royalty-free licence to host, store, transmit, transcribe, process, and display your User Content solely as needed to operate, secure, support, and improve the Service for you. This licence ends when you delete the User Content or your account, except for copies held in backups until they are removed (see our Privacy Policy) or as needed to comply with law.
The providers used to process recordings and their purposes are described on our subprocessor page. A provider listing is not a certification or a signed data-processing agreement.
You represent and warrant that you have all rights, consents, and authorisations necessary to submit the User Content to the Service and to grant the licence above.
Before uploading a recording or sending a meeting bot, confirm that you have the right to process the material, have given the required notices, and have obtained any consent required by the laws applicable to the meeting and its participants. South African recording and privacy requirements can apply alongside laws elsewhere. Obtain written permission where required for a third party to record a conversation.
Tell participants that recording and automated transcription are taking place, why their information is being processed, who will receive it, and how to raise an objection or request deletion. Provide a practical way to decline, stop the recording or remove the bot when appropriate. A bot announcement is a notice; remaining in the meeting or staying silent does not by itself establish consent.
Your acknowledgement records your confirmation as the uploader or organiser. It is not evidence that each participant consented, and it does not transfer the service provider’s own legal duties to you. For business recordings, the customer commonly determines the processing purposes and Transkripsie processes that content on its instructions, subject to the applicable data-processing agreement.
Transcription can label different speakers and you can edit those labels. Persistent voiceprint extraction and recognition across recordings are unavailable in the initial web launch. Existing account voiceprints remain available for review and deletion in Settings.
Parts of the Service use artificial intelligence (“AI”) and machine-learning systems to transcribe speech, label speakers, and generate summaries, chapter headings, meeting titles, translations, and chat responses about your recordings. AI-generated output is labelled or presented as such in the product where practicable.
These features produce automated, probabilistic output that may be incomplete, inaccurate, or misleading (“hallucinations”). AI output is intended to assist your review of recordings; it is not a substitute for human judgment.
You are responsible for reviewing and verifying any AI-generated transcript, summary, title, translation, or chat response before relying on it or sharing it with others. Do not treat Transkripsie output as the sole basis for legal, medical, financial, employment, credit, safety, or other high-stakes decisions.
Further detail on which AI capabilities we offer, which sub-processors power them, and how we limit training on your data is published on our AI transparency page and in our Privacy Policy.
The Service interoperates with third-party platforms such as Google Calendar, Google Meet, Zoom, Microsoft Teams, and Webex. Your use of those platforms is governed by their own terms and privacy policies. We are not responsible for, and we do not control, the availability or behaviour of third-party services. If you connect a third-party account (for example Google Calendar), you authorise us to access and process the relevant data only for the purpose of the integration, and you may disconnect at any time from your account settings.
We work hard to keep the Service running, but we do not promise any specific level of availability for free accounts. For paid accounts we will use commercially reasonable efforts to make the Service available, subject to scheduled maintenance, emergency maintenance, and circumstances beyond our reasonable control.
We may add, change, suspend, or discontinue features at any time. If we discontinue a paid feature in a way that materially reduces the value of your subscription, you may request a pro-rata refund of pre-paid fees for the affected period. This does not limit mandatory remedies.
You may stop using the Service at any time and delete your account from Settings, or by emailing privacy@transkripsie.com.
We may suspend or terminate your account, with or without notice, if (a) you breach these Terms, (b) we are required to do so by law, or (c) we reasonably believe your use of the Service poses a security, legal, or reputational risk to us or to other users. We will give you reasonable notice where practical and lawful.
On termination, your licence to use the Service ends and your User Content will be deleted in accordance with the retention schedule in our Privacy Policy. Sections 7, 8, 14–17, and any other provisions that by their nature should survive, will survive termination.
The Service is provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, Transkripsie disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Transcripts and AI-generated summaries are produced by automated systems and may contain inaccuracies, omissions, or hallucinations. You should not rely on Transkripsie output as the sole basis for any legal, medical, financial, employment, or safety-related decision. You are responsible for reviewing output before relying on it.
To the maximum extent permitted by applicable law, in no event will Transkripsie or its officers, directors, employees, or agents be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business, arising out of or related to the Service, whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, even if Transkripsie has been advised of the possibility of such damages.
Transkripsie’s total cumulative liability for all claims arising out of or related to the Service or these Terms will not exceed the greater of (a) one hundred US dollars (US$100) or (b) the amount of fees you paid to Transkripsie for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. Nothing in these Terms limits liability for (i) gross negligence, fraud, or wilful misconduct; (ii) death or personal injury caused by negligence; or (iii) any other liability that cannot be excluded or limited under applicable law.
You will defend, indemnify, and hold harmless Transkripsie and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
We will give you prompt notice of any claim, allow you to control the defence (with counsel reasonably acceptable to us), and provide reasonable cooperation. You may not settle any claim that imposes any obligation or admission on us without our prior written consent.
These Terms and any dispute arising out of or related to them or to the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, and by applicable US federal law.
Nothing in these Terms excludes rights or remedies that applicable law makes mandatory, including under South Africa’s Consumer Protection Act, Electronic Communications and Transactions Act and Protection of Personal Information Act where they apply. You may use any court, regulator, ombud or other dispute forum that applicable law makes available to you. These Terms do not require South African consumers to give up those rights, join Delaware arbitration or waive protected collective remedies.
We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will give you advance notice by email or in-app notification. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to a change, your remedy is to stop using the Service and, where applicable, to request a pro-rata refund of unused pre-paid fees.
The Service is provided by: